Keynote speaker Lynn Baker on stage delivering the Humanization keynote in front of a wide LED backdrop.
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Formats & speaker fees

A keynote shaped for your audience, your event and your outcomes.

Indicative ranges — the final quote depends on format, audience size and location.

45–60 min keynote

A high-impact opening or closing keynote that introduces the World of Humanization and leaves the audience with practical, actionable ideas.

SOUTH AFRICA- FEE GUIDELINE

Johannesburg - ZAR 40,000 Durban – ZAR 45,000 + Return travel from Lanseria International Airport, airport transfers +accom Cape Town - ZAR 50,000 + Return travel from Lanseria International Airport, airport transfers +accom

Excluding travel & accommodation.

Please send us a enquiry with your event date, details and region and we will confirm the fees.

PS - We know that budgets are tight right now, and if that's the case, let's be honest with each other and chat about it. Tell us the budget you have, and let's see how we can work together to ensure that your audience enjoys a dynamic keynote that shifts thinking about delivering exceptional customer experiences in the future.

International

US$ 5,000 – US$ 8,000

Dependant on region / travel time.

Travel out of Johannesburg, South Africa.

Excluding travel & accommodation.

Fee includes Lynn's 3 part value package

  • 1. Pre-conference employee sentiment survey to uncover their key concerns and challenges.
  • 2. 60 minute Conference Keynote, including specific references to address the current key concerns & challenges of the audience derived from the sentiment survey.
  • 3. Post-conference free 'Humanization Playbook' download with 18 x Quick Win Actions to implement tomorrow to drive exceptional customer experiences that increase customer retention and business growth across the organisation.

120 MIN SESSION KEYNOTE + THE CUSTOMER JOURNEY GAME

All the impact of the flagship keynote combined with the highly successful interactive, experiential business simulation for Customer Experience — 'The Customer Journey Game'.

Fees

See the dedicated pricing page

Fee includes Lynn's 3 part value package

  • 1. Pre-conference employee sentiment survey to uncover their key concerns and challenges.
  • 2. 60 minute Conference Keynote, including specific references to address the current key concerns & challenges of the audience derived from the sentiment survey.
  • 3. Post-conference free 'Humanization Playbook' download with 18 x Quick Win Actions to implement tomorrow to drive exceptional customer experiences that increase customer retention and business growth across the organisation.

Half-day workshop

An interactive, facilitated session where teams unpack the Humanization Framework and apply it to their own customer challenges.

Fees

On request

Virtual / hybrid session

The same high energy, high content keynote experience designed for remote and hybrid audiences without losing the impact.

Fees

On request

Technical rider

To deliver the keynote at its best, please have the following available on site.

  • Countryman / wireless head-fitting microphone.
  • Screen / projection for slides.
  • Good quality audio for video playback.
  • Slide clicker.
  • Wi-Fi connection.
  • Preferably a comfort monitor.
Lynn Baker presenting the Humanization keynote to a conference audience.

Ready to humanize your next event?

Share your dates and audience and Lynn will come back with a tailored proposal.